Privacy policy

Effective date: 2/2 / 2024

Your privacy is important to us. This document explains how the Tubes Booster application (hereinafter referred to as the "application", "we", "us", or "our") collects, uses, stores, and protects your personal data in accordance with the GDPR regulation.

1. Data Controller

The data controller is the operator of the website www.tubesbooster.com. As the controller, we are responsible for protecting and processing your data in accordance with applicable legislation.

2. What data we collect

We may collect the following personal data:

Name, surname, email address, and billing information.
Usage data related to the application (e.g., IP address, browser type, operating system).
Communication data from interactions with customer support.

3. Legal basis for data processing

Personal data is processed based on the following legal grounds under Article 6 of the GDPR:

Performance of a contract – e.g., for registration, orders, billing.
User consent – e.g., for marketing communications.
Legitimate interest – e.g., for application security or analytics cookies.
Legal obligation – e.g., for tax and accounting records.

4. How we use your data

Your personal data is used for the following purposes:

Operating and improving the application.
Processing orders and billing.
Providing technical support and customer communication.
Sending marketing messages (only with your consent).

5. Use of cookies

Our website www.tubesbooster.com uses cookies.

Cookies are small text files stored on your device via your browser. When you return to the website, cookies allow us to recognize your browser and provide a personalized experience.

We use cookies for the following purposes:

Measuring website traffic and compiling anonymized visitor statistics.
Ensuring the basic functionality of the website.

Using cookies may be considered personal data processing. Such processing is based on our legitimate interest under Article 6(1)(f) of the GDPR.

Cookies used for statistical purposes are evaluated in aggregate form and anonymized, so they do not allow identification of individuals.

If cookies are enabled in your browser, we consider that you agree to their use.

Most web browsers (e.g., Chrome, Firefox, Safari) allow you to manage cookies – you can delete, block, or allow cookies for specific websites. Please refer to your browser's help section for more information.

6. Data storage and protection

We store your personal data only for as long as necessary to fulfill the purposes for which it was collected or for the period required by law.

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

7. Your rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access – to know what data we process about you.
Right to rectification – to correct inaccurate or incomplete data.
Right to erasure ("Right to be forgotten") – you may request deletion of your data. Upon such request, we will delete all personal data related to your use of the application unless legal obligations require us to retain it.
Right to restrict processing – you may request temporary suspension of processing under certain circumstances.
Right to object – to processing based on legitimate interest.
Right to data portability – you may request to transfer your data to another provider if technically feasible.

8. Data processors

To ensure the proper functioning of the application, we work with trusted data processors who provide services in accordance with GDPR.

Our key processors include:

Google Inc., provider of Google Analytics, headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA – used for anonymized traffic analysis of our website.
Quality Unit, s.r.o., provider of the LiveAgent helpdesk system, headquartered at Vajnorská 100/A, 831 04 Bratislava, Slovakia – used for our customer support (live chat and ticketing). More information: https://www.liveagent.sk/gdpr/

9. Data transfers outside the EU

In some cases (e.g., Google Analytics), your data may be transferred outside the European Economic Area (e.g., to the USA). These transfers are safeguarded by standard contractual clauses approved by the European Commission to ensure GDPR-compliant protection.

10. Protection of minors

This application is not intended for users under the age of 18. We do not knowingly collect personal data from minors.

11. Contact

If you have any questions or would like to exercise your rights, please contact us at:

Email: support@tubesbooster.com
Website: www.tubesbooster.com